Shipping & Returns
At excellencemenswear.com, we strive to make your shopping experience seamless. Below you’ll find details about our shipping and return policies.
Shipping Policy
We offer worldwide shipping to ensure your order arrives promptly. All orders are processed and shipped with care.
Delivery Times
Delivery times vary depending on your location and the shipping method selected. Standard shipping typically takes 3-7 business days, while express options may arrive sooner.
Shipping Costs
Shipping fees are calculated at checkout based on your destination and selected delivery method. Complimentary shipping may be available for select orders.
Order Tracking
Once your order is dispatched, you will receive a confirmation email with a tracking link to monitor your shipment’s progress.
Returns & Exchanges
We want you to be completely satisfied with your purchase. If for any reason you are not, you may return or exchange eligible items within a specified period.
Return Policy
- Items must be unused, in their original condition, and with all tags attached.
- Returns must be initiated within the designated return window.
- Proof of purchase is required for all returns.
How to Return
- Log in to your account at excellencemenswear.com and follow the return instructions.
- Pack the item securely and include the original receipt or order confirmation.
- Ship the return package using a trackable method.
Once received, your refund will be processed to the original payment method. Please allow time for the refund to reflect in your account.
Exchanges
For exchanges, please follow the same return process and place a new order for the desired item.
Non-Returnable Items
Certain products, such as personalized or final sale items, are not eligible for return.
Need Help?
For further assistance, please visit our Help Center or refer to our FAQ section.
We appreciate your trust in excellencemenswear.com and look forward to serving you.